Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of the website operated by ATOM AI WORKS ("ATOM", "we", "us", or "our") and the provision of our AI development, automation, sales operations, and related professional services. By accessing our website or engaging our services, you agree to these Terms.

If you enter into a separate written agreement, statement of work, master services agreement, or data processing agreement with ATOM, that document will prevail over these Terms to the extent of any conflict regarding the specific services covered.

ATOM AI WORKS is a premium AI engineering studio providing custom AI agents, automation systems, intelligent dashboards, and sales operations solutions for enterprise and growth-stage organizations worldwide. We are headquartered in Dublin, Ireland and operate on a remote-first basis.

Our services are intended for businesses, organizations, and professionals acting in a commercial capacity. By using our website or services, you represent that you have the authority to bind the organization you represent and that you are at least 18 years of age.

You agree not to:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, networks, or data.
• Introduce malware, scrape content at scale, or interfere with website performance.
• Copy, reproduce, or republish website content except as permitted by law or with our written consent.
• Misrepresent your identity or affiliation when contacting us or submitting inquiries.

We may suspend or restrict access to the website at any time for maintenance, security, or legal compliance reasons.

ATOM provides bespoke professional services tailored to each client. Specific scope, deliverables, timelines, fees, and acceptance criteria are defined in proposals, statements of work, or master agreements signed by both parties.

• Discovery and strategy engagements may include audits, roadmaps, and technical assessments.
• Development engagements may include AI agents, automation workflows, software, dashboards, and integrations.
• Implementation and optimization services may include deployment, monitoring, and ongoing improvements.
• Unless expressly agreed in writing, services do not include legal, tax, or regulated financial advice.

Client cooperation is required for successful delivery, including timely access to stakeholders, systems, documentation, and decision-makers.

Fees, payment schedules, and expense policies are set out in the applicable commercial agreement. Unless otherwise stated:

• Invoices are payable within the period specified in the agreement (typically 14 or 30 days).
• Late payments may accrue interest at the rate permitted by applicable law.
• We may suspend services for overdue amounts after reasonable notice.
• All fees are exclusive of applicable taxes, duties, and levies unless stated otherwise.
• Deposits and milestone payments may be required for custom development work.

Unless otherwise agreed in writing, the following IP framework applies to client engagements:

• Client materials: you retain ownership of data, content, trademarks, and pre-existing materials you provide to us.
• ATOM pre-existing IP: we retain ownership of our methodologies, frameworks, libraries, tools, templates, and know-how developed prior to or independently of your project.
• Deliverables: upon full payment, client-specific deliverables created exclusively for you under a signed agreement are assigned or licensed to you as specified in that agreement.
• Third-party components: deliverables may incorporate open-source or third-party software subject to their respective licenses.
• Portfolio rights: unless restricted in writing, we may refer to the engagement generically and display non-confidential visuals for marketing purposes.

Each party agrees to protect the other party's confidential information using reasonable care and to use it only for purposes related to the engagement. Confidential information does not include information that is public, independently developed, or lawfully obtained from a third party without restriction.

Mutual non-disclosure terms in a signed agreement will supplement these Terms where applicable.

Where we process personal data on your behalf, we will do so in accordance with applicable data protection laws and any data processing agreement executed between the parties. Our website privacy practices are described in our Privacy Policy.

You are responsible for ensuring that you have a lawful basis to provide personal data to ATOM and that any client systems we integrate with are used in compliance with applicable regulations.

AI systems, including large language models, agents, and automated workflows, may produce outputs that are incomplete, inaccurate, outdated, or unsuitable for a particular use case. ATOM designs systems with appropriate safeguards, but no AI output should be relied upon as the sole basis for legal, medical, financial, compliance, or safety-critical decisions without human review.

• Clients remain responsible for validating outputs before operational use.
• We do not guarantee uninterrupted availability of third-party AI models or APIs.
• Performance depends on data quality, integrations, and client-defined workflows.
• Regulatory requirements (including the EU AI Act and sector-specific rules) may apply to client deployments.

We warrant that services will be performed with reasonable skill and care consistent with industry standards for professional AI engineering and software development services.

Except as expressly stated in a signed agreement, services and website content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by applicable law:

• Neither party shall be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity.
• ATOM's total aggregate liability arising out of or related to any engagement shall not exceed the fees paid by the client to ATOM under the applicable agreement in the twelve (12) months preceding the claim, unless otherwise required by mandatory law.
• Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless ATOM, its directors, employees, and contractors from claims, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms or a signed services agreement.
• Your misuse of deliverables in violation of law or third-party rights.
• Client-provided materials that infringe intellectual property or privacy rights.
• Your instructions requiring processing of data without a lawful basis.

These Terms apply for as long as you access our website. Service engagements continue until completed or terminated under the applicable agreement.

• Either party may terminate a fixed-scope engagement according to the signed agreement.
• We may terminate or suspend services immediately for material breach, non-payment, or unlawful use.
• Upon termination, you must pay for services performed and approved expenses incurred through the termination date.
• Sections relating to IP, confidentiality, liability, indemnity, and governing law survive termination.

Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet or utility failures, or widespread third-party service outages.

We may use qualified subcontractors, affiliates, and specialist partners to deliver services, provided they are bound by confidentiality and data protection obligations consistent with these Terms and any signed client agreement.

These Terms are governed by the laws of Ireland, without regard to conflict of law principles. The courts of Dublin, Ireland shall have exclusive jurisdiction over disputes arising from these Terms or use of our website, except where mandatory consumer or employment protections in your jurisdiction provide otherwise.

For enterprise clients, signed agreements may specify alternative governing law, arbitration, or dispute resolution procedures. Where arbitration is agreed, it shall take precedence over this section for covered disputes.

You represent that you are not located in, under the control of, or a national or resident of any country or person subject to international sanctions or export restrictions. You agree to comply with applicable export control and sanctions laws in connection with our services.

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms. For active client engagements, material changes will not apply retroactively without agreement.

For questions regarding these Terms and Conditions, contact:

• Email: legal@atomaiworks.com
• Company: ATOM AI WORKS
• Address: Dublin, Ireland